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Advice, Information and Counselling Service

Care First

Care First is a confidential service for information and advice or counselling, available for you free of charge and is provided by the Trust.

Advice and Information:

Highly trained professional information specialists can provide comprehensive assistance and answers on a wide range of issues which affect daily life.  The following list gives examples of some of the subjects on which information and advice can be given.

• Animals - Pet care and the law

• Benefits - Housing, Incapacity etc

• Communication Problems - mobile phones, media complaints

• Consumer - Goods and services

• Debt - credit, Debts and Bank Loans

• Education - Problems at School, Bullying

• Employment - Rights, Bullying & Harassment

• Family & Personal - Relationships, Divorce

• Health - Patient Rights & complaints

• Housing - Buying & Selling a house

• Human Rights - Voting procedure

• Immigration & Nationality Citizenship

• Legal issues - Wills, Court procedures

• Taxes - Income tax, Council tax

• Travel, Transport & Holidays.

Counselling:

Calls to Care First are voluntary - you decide when and if you want to use the service. The service is available 24 hours a day, 365 days of the year. Calls will be answered by a professional and there is no limit to the number of times you can contact Care First. The service is completely independent and your calls will always be treated in the strictest confidence. You can call about anything that is troubling you whether it is personal difficulties, for example relationships, family matters, stress, loss or bereavement or work-related issues.

Also on this website:

Chapel and chaplaincy: for pastoral care and counselling

Occupational Therapy Services