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Addenbrooke's User Groups | Advice and information organisations | Advocacy services | Bereavement (including counselling) | Cancer support | Carers | Counselling | Disability | Disease or Condition specific Support Groups | Discharge from hospital | Drugs, alcohol and smoking | Ethnicity and Diversity | Hospice and respite | Housing and accommodation | Medicine | Mental Health | For older people | Retention of organs | Refugees and asylum seekers | Sexual health (including HIV/AIDS) | Women's health and maternity | Younger people (including children)
Acoustic Neuroma and Meningioma Network
An Addenbrooke's-based self-help group that aims to improve
the quality of life for existing, past and new patients who
have acoustic neuroma and/or meningioma.
Addenbrooke’s Kidney Patient Association
A charitable committee of users, relatives and staff. This has
been running for more than 30 years as a network and support
group for existing and new patients and their relatives. Contact:
Freepost PE635, The Membership Secretary, 68 Sherbourne Road,
Peterborough PE1 4BR.
Addenbrooke’s Liver Transplant
Association (ALTA)
Patients lead this group and staff attend. Patients feed back
on service improvements and carry out fundraising activities.
Further information can be obtained from Mr Bob Hayzen
(chairman) E-mail: rhayzen@bigfoot.com.
Addenbrooke's Liver Transplant Association was previously known
as Anglian Liver Transplant Association.
Breast cancer support group
This new group is for women who have been treated at Addenbrooke's
for breast cancer and who want to talk about their experiences
in a supportive environment, sharing them with women who have
been through the same thing. They welcome anyone wishing to
attend and hope that those joining the group will help the group
develop a programme of talks and activities for future meetings
of interest to all. For further information contact Karen Burnet,
Lead Breast Care Nurse, Cambridge
Breast Unit Tel: 01223 216 313.
Breathe-easy (Department of Respiratory
Medicine)
A monthly patient-centred support group. This was set up by
specialist nurses but is now run by patients and facilitated
by staff. Patients invite speakers, organise fundraising activities
and produce a newsletter.
Cambridgeshire Area Relatives Support
Network (retention of organs)
Crohn’s Support Group
This is the local branch of a national organisation. Both staff
and patients are involved. Patients feed back on services.
COPARS (Childhood Cancer Organisation for Parents and Relative Support)
A support group for parents. It is run by parents with staff
input. Parents can feed their views and constructive criticisms
to staff. They also take part in fundraising.
Rehabilitation Clinic Users Group
This is held twice a year. A structured meeting to discuss everything
to do with the centre including services, complaints, finances
and contractors.
Oral & Maxillofacial About Face patient
support group.
This group aims to increase the awareness of mouth and facial
cancers and facial deformaties. It also raises funds for the
Oral and Maxillofacial Surgery Department at Addenbrooke's.
To contact the group, ask at the clinic reception (Department
home page).
Prostate Cancer
Support Group
The Prostate Cancer Support Group has been set up to support
and represent all parties in the Region who are concerned with
prostate cancer and its treatment.
The aims of the meetings are to provide:
Support and information for patients and their families;
An improved service for GPs and patients;
Discussion on research into prostate cancer.
Meetings take place on the first Tuesday
of every month at 1930 hrs at Addenbrooke's Hospital (usually
either in the Clinical School or in the Boardroom). The Group
sends out flyers to patients/members.
The meetings are either informal or have a guest speaker, and
they are attended by members of the .
Please contact either Julie Lynch, Research Nurse, Department
of Urology, Box 43, Addenbrooke's Hospital, Tel: 01223 274 608;
E-mail: julie.lynch@addenbrookes.nhs.uk for further details, or the Chairman of the Group: Malcolm Perry,
27 Sheralds Croft Lane, Thriplow, Royston, Herts, SG8 7RB; Tel:
01763 208 046.
SANDS (Stillbirth and Neonatal Death
Society)
A self-help group for those who have experienced stillbirth
and neonatal death. Bereaved parents can discuss their feelings
with people who have been through a similar ordeal. Cambridge
contact Cathy Evans Tel:01223 207 144 (there is also a Huntingdon-based
group). The group meets on the last Monday of each month from
1930 - 2130 hrs.
Anglia Cancer Network
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Cambridgeshire Community Information Database - from Cambridgeshire County Council.
http://www2.cambridgeshire.gov.uk/cambscc/infocam/cid.nsf/index.htm
Cambridge Independent Advice Centre
Offers free specialist advice and advocacy for people in receipt of low incomes; they are independent and confidential. They specialise in welfare benefits, housing, employment, debt and immigration.
Contact: 41 Mill Road (opposite the Salvation Army shop), Cambridge CB1 2AW;
Tel: 01223 712 222; Fax: 01223 712 294; E-mail: ciac@ciac.org.uk; website: www.ciac.org.uk/
Call in Mon–Thurs: 1000–1300 (you don't need an appointment at these times - or just phone for advice). Home visits are possible.
Cambridgeshire Social Services Customer Services Unit
Provides information about Social Services for the general public, and deals with complaints.
Tel: 01223 718 141; E-mail: paul.ainsworth@socserv.camcnty.gov.uk.
Citizens Advice Bureau (CAB)
The Information Centre, Box 91, Addenbrooke's NHS Trust, Hills Road, Cambridge CB2 2QQ;
Tel: 01223 217 397 (or 01223 353 875).
Directions Plus
Independent information service for disabled people and their carers. At Addenbrooke's Information Centre (for drop-in sessions).
http://www.directions-plus.org.uk
Tel and minicom: 01223 569 600 (general advice line).
NHS Direct
NHS Direct is a telephone service staffed by nurses, giving confidential healthcare advice and information 24 hours a day.
Helpline: 0845 4647
website www.nhsdirect.nhs.uk
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Age Concern Advocacy Services
National website: www.ace.org.uk/
Cambridge Independent Advocacy Service
A free, independent and confidential service for users of mental health services aged 17–65 years. It provides a formal advocacy (one-to-one) service and a group advocacy service in South Cambridgeshire.
Box 322, Therapy Resource Centre, Fulbourn Hospital Tel: 01223 218 500
POhWER - the Advocacy Agency. Independent Complaints Advocacy Service (ICAS)
A free, independent and confidential service to help you if you wish to make a complaint about the NHS. It is a registered charity.
Cambridgeshire, Norfolk and Suffolk branch: Unit 26A, E Space North, 181 Wisbech Road, Littleport, cambs CB6 1RA Helpline: 0845 456 1084
Website: www.pohwer.net
Also branches for Herts & Beds, and Essex.
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Age Concern England
Provide information on practical help for the older bereaved person.
Astral House, 1268 London Road, London SW16 4ER
Website: www.ageconcern.org.uk
Information line: 0800 00 99 66
Local helplines: Cambridge 01354 696 650; Norfolk: 01603 496 333; Suffolk: 01473 257 039
Befrienders International
A registered charity, developing volunteer action to prevent suicide in 41 countries worldwide and providing information on the Internet. Their website features the world's most comprehensive directory of emotional first aid helplines.
International officer, c/o Samaritans, Upper Mill, Kingston Road, Ewell, Surrey KT17 2AF
Email: international@samaritans.org
www.befrienders.org
Bereaved by Suicide
Support Group for people who are bereaved by suicide.
Tel: 01252 661 002
www.bereavedbysuicide.org
The Bereavement Register
The Bereavement Register is a service specifically designed to remove from databases and mailing files, the names and addresses of people who have died.
The Bereavement Register, Freepost SEA8240, Sevenoaks, TN13 1YR; Tel: 0870 600 7222; Fax: 0870 400 5644
National website: www.the-bereavement-register.org.uk/
Tel: 01732 460 000
Cancerlink
Tel: 0808 808 2020
Website: www.cancerlink.org
Centre 33
Free & confidential information and advice centre for young people (under 26 years). Free counselling offered.
33 Clarendon St, Cambridge, CB1 1JX, Email: help@centre33.org.uk
Contact : Robert Harrison Tel: 01223 316 488; www.centre33.org.uk/
Childhood Bereavement Network
The Childhood Bereavement Network (CBN) is a national, multi-professional federation of organisations and individuals working with bereaved children and young people. It involves and is actively supported by all the major bereavement care providers in the UK.
www.childhoodbereavement.org.uk
Childhood Bereavement Network
8 Wakley Street
London
EC1V 7QE
Tel: 020 7843 6309
Fax: 020 7837 1439
Email: cbn@ncb.org.uk
Child Death Help Line
Support offered from bereaved parent volunteers to anyone affected by the death of a child.
Child Death Helpline Department, Great Ormond Street Hospital, Great Ormond Street, London, WC1N 3JH; Tel: 020 7813 8551; Freephone helpline: 0800 282 986; Fax: 020 7813 8516
www.childdeathhelpline.org.uk
Compassionate Friends
www.tcf.org.uk/
Contact: 53 North Street, Bristol BS3 1EN, UK;
Helpline Tel: 08451 23 23 04
Office: Tel: 0117 966 5202; Fax: 0117 914 4368; E-mail: Information & Support: info@tcf.org.uk Membership Support: members@tcf.org.uk
An organisation of bereaved parents and their families offering understanding, support and encouragement to others after the death of a child or children. We also offer support, advice and information to other relatives, friends and professionals who are helping the family.
The Shadow of Suicide group can put parents in touch with other parents who have lost children through suicide.
CRUSE Bereavement Care
Provides help for people who have been bereaved by death, through one-to-one counselling and group support - including a group for newly bereaved people.
It has no religious or political affiliations and everyone is welcome.
Cambridge Branch, www.cambridge-cruse.fsnet.co.uk/
Contact: St Luke's Church Centre, Victoria Road, Cambridge CB4 3DZ;
Counselling and referral line: Tel: 01223 302 662 (daily: 0800–2000 with answerphone);
Administration: info@cambridge-cruse.fsnet.co.uk
National Address: Cruse Bereavement Care, 126 Sheen Road,Richmond, Surrey, TW9 1UR Tel: 020 8939 9530; Helpline Tel: 0870 167 1677; E-mail: helpline@crusebereavementcare.or.uk
National website: www.crusebereavementcare.org.uk/
Local helplines: Cambridge: 01233 302 662; Norwich: 01603 219 977; West Suffolk: 01284 767 674; Ipswich: 01473 230 888
Children's Community Nursing Teams (the Acute Team and the Diana Team)
Provides bereavement support to families who have been using the Diana Team prior to the death of a child/children.
Children’s Community Nursing Teams, Block 24, Ida Darwin Hospital, Fulbourn, Cambridge, CB1 5EE; Fax: 01223 884 299
Contact : 01223 884 335;
East Anglia's Children Hospice (EACH) Milton
Offers support and bereavement counselling to families following the death of a child/children. This is only available to those families who have been using the Hospice facilities before the bereavement.
Church Lane, Milton, Cambridge, CB4 6AB
Contact : 01223 860 306
www.each.org.uk
Foundation for the Study of Infant Deaths
Research, support and advice on sudden infant death.
National Address: Artillery House, 11-19 Artillery Row, London SW1P 1RT Tel: 0870 787 0885; 24-hour helpline Tel: 0870 787 0554; fax: 0870 787 0725
www.sids.org.uk/fsid/
Email: fsid@sids.org.uk
INQUEST
Provides advice and information for anyone facing an inquest, and has unique experience and knowledge of the inquest system.
INQUEST, 89-93 Fonthill Road, London N4 3JH; Tel 020 7263 1111; Fax 020 7561 0799; E-mail: inquest@inquest.org.uk; Website: www.inquest.org.uk
Jewish Bereavement Counselling Service (JBCS)
JBCS, 8/10 Forty avenue, Wembley, HA9 8JW; Tel: 020 8385 1874;
Fax: 020 8385 1856; e-mail: jbcs@jvisit.org.uk
Website: www.jvisit.org.uk
Lesbian and Gay Bereavement Project
c/o THT Counselling, 111-117 Lancaster Road, London, W11 1QT; Helpline: 020 8455 8894
The Miscarriage Association
Provides support to all those suffering the effects of pregnancy loss.
National Address: C/O Clayton Hospital, Northgate, Wakefield W.Yorks WF1 3JS; Tel: 01924 200795; Helpline: 01924 200 799; Fax: 01924 298 834; E-mail: info@miscarriageassociation.org.uk
www.themiscarriageassociation.
org.uk
National Association of Bereavement Services
A referall agency for bereavement services.
2nd Floor, 4 Pinchin Street, London, E1 1SA
Tel: 020 7709 9090: Mon-Fri: 10am-4pm. Fax: 0207 247 0617.
National Association of Widows
Offers telephone support and advice. They can put widows in contact with people in their area who are in a similar situation.
3rd Floor Front, 48 Queens Rd, Coventry, CV1 3EH; Tel/fax: 0845 838 2261; E-mail: info@nawidows.org.uk
Website: www.nawidows.org.uk
Papyrus
A voluntary organisation committed to the prevention of young suicide and the promotion of mental health and well being.
PAPYRUS, Rossendale GH, Union Road, Rawtenstall, Lancashire, BB4 6NE; Tel: 01706 214 449; E-mail: admin@papyrus-uk.org
Website: www.papyrus-uk.org/
Roadpeace
Support for those bereaved or injured in road accidents.
PO Box 2579, London NW10 3PW; Helpline: 0845 4500 355; Fax: 020 8838 5103; Email: info@roadpeace.org
www.roadpeace.org
Samaritans
The Samaritans offer 24-hour telephone support to anyone who is feeling lonely, or who is going through a crisis such as bereavement. The service is confidential. The Samaritans offer face-to-face befriending during the day at their local branches.
Local branch: 4 Emmanuel Road, Cambridge, Cambridgeshire, CB1 1JW
01223 364 455; Website: www.samaritans.org
SANDS (Still Birth and Neonatal Death Society)
Provides support for bereaved parents when their baby dies before, during or soon after birth.
National Address: 28 Portland Place, London W1B 1LY; Tel: 020 7436 7940; Helpline: 020 7436 5881; Fax: 020 7436 3715; E-mail: support@uk-sands.org; Website: www.uk-sands.org
The Sudden Death Support Association
An organisation to help relatives and close friends of people who die suddenly.
Dolphin House, Part Lane, Swallowfield, Reading, Berkshire, RG7 1BB; Tel: 0118 979 0790(24 hour answerphone)
Survivors of Bereavement by Suicide (SOBS)
Help for those who have lost someone through suicide. SOBS is a self-help voluntary organisation that promotes the needs of survivors of a suicide bereavement by group meetings, public awareness and training programmes. They aim to support those bereaved by suicide through telephone contact, home visits, group sessions, one-to-one prior to a group session and though a bereavement pack.
Survivors of Bereavement by Suicide, Volserve House, 14-18 West Bar Green, Sheffield S1 2DA;
Tel: 0114 272 5955
www.uk-sobs.org.uk
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Beating Bowel Cancer
Beating Bowel Cancer promotes awareness about bowel cancer.
Beating Bowel Cancer, 39 Crown Road, St Margarets, Twickenham, Middlesex, TW1 3EJ; Tel: 020 8892 5256; Fax: 020 8892 1008
National Website: www.bowelcancer.org
Email: info@beatingbowelcancer.org
Breast Cancer Care
Breast Cancer Care is the leading provider of breast cancer information and support across the UK. They are committed to providing accessible, high-quality services for everyone affected by breast cancer. All their services are free and include a helpline, website, publications, and practical and emotional support
Breast cancer care, Kiln House, 210 New Kings Road, London SW6 4NZ
National website: www.breastcancercare.org.uk
E-mail: info@breastcancercare.org.uk
Helpline: 0808 800 6000
Main switchboard: 020 7384 2984
The C Word
The C Word web site and forum provides a unique voice for young adults who have been affected by cancer.
website: www.talkcancer.info
Cambridge Cancer Help Centre
Cambridge Cancer Help Centre is there to help you cope with cancer, it also gives you the opportunity to talk to someone who understands how you feel.
1A Stockwell St, Cambridge, CB1 3ND
www.cambridgecancerhelp.org
Helpline: 01223 566 151
Cancerbackup
Cancerbackup has a free cancer information service staffed by qualified and experienced cancer nurses, publications on all aspects of cancer written specifically for patients and their families (available in full on their website) and a growing number of Cancerbackup local centres in hospitals up and down the country, also staffed by specialist cancer nurses.
Cancerbackup, 3 Bath Place, Rivington Street, London EC2A 3JR
National Website: www.cancerbackup.org.uk
Tel: 020 7696 9003
Fax: 020 7696 9002
UK freephone helpline on 0808 800 1234 or UK Standard rate number 020 7739 2280
Cancer Counselling Trust
Talking to a counsellor experienced in cancer issues can ease the sense of isolation you may feel and help you to find new ways to face the challenges ahead.
www.cancercounselling.org.uk
Contact: 1 Noel Rd, London N1 8HQ; Tel: 020 7704 1137; Fax: 020 7704 8620; E-mail: support@cctrust.org.uk
CLIC Sargent
CLIC Sargent is the UK's leading children's cancer charity.
We provide a wide range of services and a large number of care professionals to look after children and young people with cancer and their families. Our services are tailored to family-needs, using feedback from our service-users.
www.clicsargent.org.uk/
Child Cancer Helpline: 0800 197 0068
Monday to Friday 9 to 5pm
Email: helpline@clicsargent.org.uk
Community Macmillan Nurses
Macmillan Nurses can visit you at home. They work to improve the quality of life of all cancer patients (and their families), from the newly diagnosed to those with advanced disease. They are specially trained to advise on symptom control and pain relief and can give emotional support to patients and their families. There are three community Macmillan Nurses working in the Cambridge area and each county has a Macmillan service.
Macmillan CancerLine, Macmillan Cancer Relief, 89 Albert Embankment, London SE1 7UQ
http://www.macmillan.org.uk
Macmillan Cancerline: 0808 808 2020 E-mail: cancerline@macmillan.org.uk
A textphone service is available for deaf and hard of hearing people on 0808 808 0121
If you would like to see a Macmillan Nurse, please ask one of the clinic nurses in the Oncology Centre or your GP. Alternatively, you can call the local office on Tel: 01223 723110 extension 3136.
COPARS (Childhood Cancer Organisation for Parents and Relative Support)
Mrs Jane Levien, 5 Hauxton Road,
Cambridge CB2 2LT E-mail: jlevien@identifydirect.com
Website: www.copars.org
Look Good ... Feel Better
A free support service for women living with cancer. At beauty workshops they can receive professional advice and guidance on how to cope with emotional and appearance-related side effects of their treatments.
For patients of Addenbrooke's Oncology Centre who would like to make a reservation contact Oncology Reception desk.
For more information contact: Look Good ... Feel Better, Albany House, Claremont Lane, Esher, Surrey KT10 9DA; Tel: 01372 470 900; www.lookgoodfeelbetter.co.uk
Wallace Cancer Care
A service based in the main concourse at Addenbrooke's Hospital. The Centre provides information about cancer together with psychological, emotional, and practical support. It is open to all those affected by the disease including those with cancer, their families, friends and carers.
Wallace Cancer Care, Box 188, Addenbrooke’s Hospital, Cambridge CB2 2QQ
Tel: 01223 596 379
The Centre is open from 10.00 am until 4.00 pm Monday to Friday. No appointment is necessary, just drop in.
Prostate Cancer Support Group
The Prostate Cancer Support Group has been set up to support and represent all parties in the Region who are concerned with prostate cancer and its treatment.
The aims of the meetings are to provide:
Support and information for patients and their families;
An improved service for GPs and patients;
Discussion on research into prostate cancer.
Meetings take place on the first Tuesday of every month at 1930 hrs at Addenbrooke's Hospital (usually either in the Clinical School or in the Boardroom). The Group sends out flyers to patients/members.
The meetings are either informal or have a guest speaker, and they are attended by members of the Urology Department.
Please contact either:
Julie Lynch, Research Nurse, Department of Urology, Box 43, Addenbrooke's NHS Trust, Tel: 01223 274 608; E-mail: julie.lynch@addenbrookes.nhs.uk for further details, or
The Chairman of the Group:
Malcolm Perry, 27 Sheralds Croft Lane, Thriplow, Royston, Herts, SG8 7RB; Tel: 01763 208 046.
Rarer Cancers Forum
UK charity that offers general advice and information about rare and less common cancers, and facilitates supportive networking between patients.
National website: www.rarercancers.org.uk
Email: coordinator@rarercancers.org.uk
Tel: 01227 738279
Sarcoma UK
Sarcomas are a group of rare cancers and together account for only 1% of all cancers diagnosed in the UK. Sarcoma UK was set up in response to the need for reliable UK specific information to support sarcoma patients being treated in the NHS. It was founded by Roger 'Wilson who was diagnosed with leiomyosarcoma in 1999. There is a very informative website and a strong email support group. Newsletters are issued twice a year and can be sent to patients and healthcare professionals through the post or viewed on the website.
National website: www.sarcomauk.org Email: info@sarcomauk.org PO Box 128
Ludlow
Shropshire
SY8 1YL
Tel: 01584 878497
Siblinks
Siblinks is a support network for young people (aged 13 to 25 years) who have, or have had, a family member affected by cancer.
SIBLINKS, PO Box 2561, Couldson, CR5 2YA
National website: www.siblinks.org
Tel: 01737 555 411 or 07713 082 797 E-mail: becky@siblinks.org or ben@siblinks.org
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Cambridgeshire County Council Social Services Department - Carers
Tel: 01480 375515
Email: SCIP@cambridgeshire.gov.uk
www.cambridgeshire.gov.uk/social/carers
Carers Consortium and Hilltop Carers Centre
Run by Social Services, they provide a day centre for older people and adults, a family-break scheme, sitting service, a carers' support worker and a carers' pack and newsletter. Several carers groups also use the Centre.
Hilltop Day & Carers Centre, Primrose Street, Cambridge CB4 3EH; Tel: 01223 712 056 or 01223 712 055; Fax: 01223 321 971
Carers
Goverrnment website
http://www.carers.gov.uk/
Carers Information Website
Carers Information on line provides up-to-date information on national issues, including, benefits, carers and work, carers issues and carers legislation.
Carers Association Southern Staffordshire, The Carers Centre, Austin Friars , Stafford
ST17 4AP; Tel: 01785 606 675; Fax: 01785 220 665; Email: info@carersinformation.org.uk
National website: www.carersinformation.org.uk
Carers UK
Carers UK is the voice of carers and the leading campaigning, policy and information organisation for carers. Carers UK also provides CarersLine – an information and advice line.
20-25 Glasshouse Yard, London EC1A 4JT; Tel: 0207 490 8818; Fax: 0207 490 8824; E-mail: info@carersuk.org; Website: www.carersuk.org
CarersLine Tel: 0808 808 7777
Crossroads: Caring for carers
The Cottage, Cherry Hinton Hall, Cherry Hinton Road, Cambridge CB1 8DW; Tel: 01223 415 600; Fax: 01223 415 414; Email: cambridgecity@crossroads.org.uk
National website: www.crossroads.org.uk/
Suffolk Family Carers
Part of the Princess Royal Trust for Carers Centre Network
Suffolk Carers Ltd
FREEPOST NATE853
IPSWICH
IP6 0ZZ
Helpline: 01473 232679
Email: enquiries@suffolk-carers.co.uk
Website: www.suffolk-carers.co.uk
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Counselling Directory
A UK counselling support network, enabling those in distress to find a counsellor close to them and appropriate for their needs. This is a free, confidential service. The website also contains a number of sections on emotional disorders (types of distress section) and provides some useful statistics. Every counsellor on the site who has submitted their profile has either sent a copy of their qualifications and insurance cover to us, or is registered with a professional body online with recognised codes of ethics and practice.
www.counselling-directory.org.uk/region_86.html
Cambridge Counselling Associates
Cambridge Counselling Associates (CCA) is a small network of independent counsellors working in private settings in and around the city of Cambridge. We can offer:
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experienced, qualified and British Association for Counselling and Psychotherapy (BACP) accredited counsellors
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relaxed, informal private settings in which to talk confidentially
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counselling for adults, adolescents and couples
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counsellors who work within the BACP code of ethics, and
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private practice settings in CB2, CB3 and CB4.
Tel: 01223 305095
Monday- Friday, 9am to 8am (answerphone out of hours)
Mobile 07724 5548443
9am to 3pm
Email: cca@dsl.pipex.com
anytime
Cambridge Family Mediation Service (formerly Cambridge Family and Divorce Centre)
Cambridge Family and Divorce Centre specialises in working with couples who are involved in separation and divorce, and with other members of their families.
Contact: Cambridge Family and Divorce Centre, 3rd Floor, Essex House, 71 Regent Street, Cambridge, CB2 1AB
Tel: 01223 576 308 or 01223 576 309
Website:
www.cambridgefms.co.uk
Cambridge Relate
Offers confidential support and counselling to any individual or couple experiencing relationship difficulties; it also provides a sex-therapy service.
Contact: 3 Brooklands Avenue, Cambridge CB2 2BB;
Tel: 01223 357 424
Website: www.relatecambridge.org.uk
Choices for Men, Choices for Women
A confidential service for men and women whose lives are affected by childhood sexual abuse and those who work with them. We offer one-to-one counselling, structured facilitated self help groups, information and training.
Contact: 91 Cherry Hinton Road, Cambridge,
CB1 7BS
Choices for women: 01223 416 616
Choices for men: 01223 505 089
'Hopeline': 01223 471 574
Tuesdays 1.30 -3.30pm
Thursdays 6.00 -8.00pm
Information Service and Library for clients, families and professionals - Wednesday 12.30 -2.45pm
There is also an Art/craft group for women running on Wednesdays from 12.30 -2.30pm. Please phone 01223 416616 for details.
Office Opening hours:
Choices for Women 9.30 -6.00 Mon-Wed
Choices for Men 8.30-11.00 Mon, Tues, Thurs
8.30 - 3.00 Wed.
24 hour answerphones
Website: www.choicescounselling.co.uk
The Cogwheel Trust
Cogwheel offers confidential individual and couple counselling, play therapy for children and family therapy according to a sliding scale of contributions.
1 Portugal Place, Cambridge, CB5 8AF
Tel: 01223 464 385
Email: cwt@btconnect.com
Website: www.cogwheel.org.uk
GamCare
GamCare is the national centre for information, advice and practical help in relation to the social impact of gambling.
GamCare, 2 & 3 Braden Place, Crosby Row, London, SE1 1YW; Tel: 020 7378 5200; Helpline: 0845 6000 133
National Website: www.gamcare.org.uk
E-mail: info@gamcare.org.uk
Fax: 020 7233 8977
Parkside Adult Counselling Service (formerly Adult Counselling Service)
For professional, confidential counselling.
Tel: 01223 242 029
Prisoners Families Helpline
Help and advice for relatives of prisoners
E-mail: info@prisonersfamilieshelpline.org.uk
Website: www.prisonersfamilieshelpline.org.uk
Tel: 0808 808 2003
No Panic
For help with panic attacks, phobias and obsessive compulsive disorders.
93 Brands Farm Way, Telford, Shropshire, England, TF3 2JQ; Tel: 0808 808 0545
Email: ceo@nopanic.org.uk
www.nopanic.org.uk
Samaritans
Trained volunteers who will listen to people who are distressed, in despair or contemplating suicide. The helpline is available 24-hours a day, 365 days a year. They offer a sympathetic, non-judgemental listening ear.
Cambridge Samaritans
See above for description. You can call round in person from 0900–2230.
National: Tel: 08457 909 090
Cambridge branch: Contact: 4 Emmanuel Road, Cambridge CB1 1JW E-mail: jo@samaritans.org
Samaritans website: www.samaritans.org.uk/
The Group Therapy Centre
Group Therapy offers a unique chance to understand how others see us and how we get on with other people. It's a time and a place especially for you. It can help to untie your emotional knots and see things from a new perspective. Please visit our website for further information.
3 Downing Place, Cambridge CB2 3EL
Tel: 01223 357 221
Email: info@grouptherapycentres.org.uk
Website:
www.stcolumbafoundation.org.uk
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Cambridge Dial-A-Ride
A door-to-door minibus service for those with mobility difficulties who are unable to use conventional public transport: Village Service, Group hire, Self-drive hire, Drop-in Centre.
Registration Address: Cambridge Dial-a-Ride, Unit F4A-Eastern Court, 182-190 Newmarket Road, Cambridge CB5 8HE
Website:
http://www.colc.co.uk/cambridge/dialaride/
Tel: 01223 506 335; Office hours are Mon–Fri: 0900–1200 (also answerphone).
Cambridge Forum of Disabled People
Campaigning for equality of opportunity for people in Cambridge.
Tel: 01223 569 600; E-mail: thecfdp@yahoo.co.uk
Cambridgeshire Deaf Association
CDA, Deaf Centre, 8 Romsey Terrace, Cambridge
CB1 3NH; Textphone: 01223 411 801; Fax: 01223 411701; Email: Jamie@cambsdeaf.org
Website: www.cambsdeaf.org
Voice- via TypeTalk: 18002 01223 411801
Cambridge Hard of Hearing Club
The Cambridge Hard of Hearing Club offer help and support in an informal environment for people with hearing difficulties.
Seymour Street Resource Centre, Seymour Street, Cambridge, CB1 3DQ, Tel/Textphone: 01223 568 801
Cambridgeshire Learning Disability Partnership
Shire Hall, Castle Hill, Cambridge CB3 0AP; Email: info@cambridgeshire.gov.uk
Phone: 01223 717 111 or 0845 045 5200
Fax: 01223 717 201
Webpage on Cambridgeshire County Council website: www.cambridgeshire.gov.uk/social/disabled/learning
Camsight, The Cambridgeshire Society for Blind and Visually Impaired People
167 Green End Road, Cambridge CB4 1RW; Tel: 01223 420 033 E-mail: info@camsight.org
website: www.camsight.org/
CAMTAD (Campaign for Tackling Acquired Deafness)
Camtad, Buchan House, Buchan Street, Cambridge
CB4 2XF; Tel/Fax/Textphone: 01223 460 616
Website: http://copag.members.beeb.net/copmoc/camtad.htm
Contact a Family
When your child has special needs or a rare disorder Contact a Family provides advice, information and linking.
Address: 209-211 City Road, London, EC1V 1JN
Tel: 020 7608 8700; Fax: 020 7608 8701, Textphone: 0808 808 3556
Freephone helpline: 0808 808 3555
E-mail: info@cafamily.org.uk
Website: www.cafamily.org.uk
Local Area Representative: Adele Meader
Directions Plus
1 Orwell Furlong, Cowley Road, Cambridge CB4 0WY
Email: info@directions-plus.org.uk
For Cambridge and South Cambridgeshire Advice Line: Tel: 01223 569 600;
East Cambridgeshire Adviceline Tel: 01353 669 431;
Fenland Adviceline Tel: 01354 659 179.
Employers' Forum on Disability
The Employers’ Forum make it easier to recruit and retain disabled employees and to serve disabled customers.
Nutmeg House, 60 Gainsford Street, London SE1 2NY; Tel: 020 7403 3020; Minicom: 020 7403 0040; Fax: 020 7403 0404
Email: website.enquiries@employers-forum.co.uk
Website: www.employers-forum.co.uk
Foundation for People with Learning Disabilities
For information about the Foundation, issues that affect the lives of people with learning disabilities and a gateway to other resources on learning disabilities.
Contact: UK Office, Sea Containers House, 20 Upper Ground, London SE1 9QB. Tel : 020 7803 1100. Fax 020 7803 1111
www.learningdisabilities.org.uk
Gateopener
Gateopener provides information and support to people with disabilities, primarily children, their families and carers, living in Suffolk and East Cambridgeshire.
351 Exning Road, Newmarket, Suffolk CB8 0AU; Tel: 01638 667 614; Fax: 01638 666 896
Website: www.gateopener.org.uk
Email: gateopener3@btconnect.com
Good Night
A sitting service for children with special needs.
Tel: 01223 519 220
Hearing Concern
Hearing Concern is a national charity dedicated to improving the quality of life of those who are hard of hearing.
Hearing Concern, 95 Gray's Inn Road, London
WC1X 8TX; Tel 020 7440 9871; Fax 020 7440 9872
Text 020 7440 9873
Website: www.hearingconcern.org.uk
Email: info@hearingconcern.org.uk
Mencap
Your child is a child first of all, whatever his/her disability. The experience of other parents and of professionals can help, so there is no need to 'go it alone'.
The Royal Society for Mentally Handicapped Children and Adults, Mencap National Centre, 123 Golden Lane, London EC1Y ORT; Tel: 020 7454 0454; Fax: 020 7696 5540;
Learning Disability Helpline on 0808 808 1111
Email: information@mencap.org.uk or help@mencap.org.uk
Website: www.mencap.org.uk
Pathways Project
The Pathways Project links disabled people with computers and the Internet.
Hester Adrian Centre, Hawthorn Way, Cambridge CB4 1AX; Tel/Fax: 0845 458 0192; E-mail: help@cambridgeonline.org.uk
Website: www.pathways.org.uk
React (Stevenage and North Hertfordshire Organisation of Disabled People).
Disabled people run the organisation. It provides advocacy and other services and engages in public education.
Office hours: Monday to Friday: 0900– 1545 hrs
Roundmead, Roundmead Hall, Poplars, Stevenage, Hertfordshire SG2 9PQ; Tel: 01438 743 228; Fax: 01438 231 444
Website: www.reactuk.org
Email: admin@reactuk.org
The Royal National Institute for the Blind
RNIB is one of the UK's biggest and most diverse charities. We provide over 60 different services for over two million people with serious sight problems throughout the country.
105 Judd Street, London WC1H 9NE
Email: helpline@rnib.org.uk
National website: www.rnib.org.uk/
Tel: 020 7388 1266; Helpline: 0845 766 9999; Fax: 020 7388 2034
The Royal National Institute for Deaf People
The RNID represents the needs of deaf, deafened, hard of hearing, and deafblind people.
9-23 Featherstone Street, London EC1Y 8SL; Freephone (voice) Tel: 0808 808 0123; Free Textphone: 0808 808 9000
National website: www.rnid.org.uk
Email: information@rnid.org.uk
Quest Employment Support Team (QEST)
A Richmond Fellowship Workscheme. Assisting people who have special support needs, mental health problems or physical disabilities to help find suitable training or employment, or to gain any help that might be needed in the workplace. They also provide practical help and advice to employers.
Contact: Unit BC, The Paddocks, 347 Cherry Hinton Road, Cambridge CB1 8DH;
Tel: 01223 242 267 or 01223 242 268; Fax: 01223 244 595
Website: www.richmondfellowship.org.uk
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Welcome Home from Hospital
The Co-ordinator, Welcome Home from Hospital, Box 195, Addenbrooke’s Hospital, Hills Road, Cambridge
CB2 2QQ; Tel: 01223 714 433
Email: whfh@lineone.net
Website: Welcome Home from Hospital
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AL Anon Family Groups
A national organisation for the family and friends of problem drinkers;
Al Anon Family Groups UK & Eire, 61 Great Dover Street, London, SE1 4YF; Tel: 020 7403 0888; Fax: 020 7378 9910
National website: www.alcoholics-anonymous.org.uk/
Alcohol Concern
Alcohol Concern is a voluntary agency on alcohol misuse.
Alcohol Concern, Waterbridge House 32-36 Loman Street, London SE1 0EE
National website: www.alcoholconcern.org.uk
Email: contact@alcoholconcern.org.uk
Tel: 020 7928 7377; Fax: 020 7928 4644
Alcoholics Anonymous
Offers help to people who may have a personal drinking problem.
Alcoholics Anonymous, PO Box 1, Stonebow House, Stonebow, York YO1 7NJ; Tel: 01904 644 026
Tel: 0845 769 7555
Bridge Drug Information and Treatment Service
Free, confidential advice, information and needle exchange.
152-154 Mill Road, Cambridge, CB1 3LP
Tel: 01223 214 614; Fax: 01223 414 584; E-mail: judy.saunders@lifespan-tr.anglox.nhs.uk
Cambridge Alcoholic Advisory Service
Offers advice, information and a free, confidential counselling service
Tel: 01480 456 956
Drink Line
Free and confidential advice about sensible drinking
Contact: 0800 917 8282
Drinksense - formerly called Cambridgeshire Alcohol Advisory Service
Peterborough-based registered charity providing counselling, information and support for people with alcohol related problems and their carers and families.
To contact a Drinksense service in your area of Cambridgeshire click here: www.drinksense.org/contact.htm
Website:
www.drinksense.org
Giving Up Smoking
This NHS helplines give you the preparation, determination, and support needed to giving up smoking.
National Website: www.givingupsmoking.co.uk
NHS Smoking Helpline: 0800 169 0169; NHS Pregnancy Smoking Helpline: 0800 169 9169
National Drugs Helpline
The national drugs help line can provide information about drugs to young people, parents, professionals and drug agencies. They have many links to websites and information sites within their own website.
National Website: www.ndh.org.uk
Tel: 0800 77 66 00; E-mail:
frank@talktofrank.com
Website: www.talktofrank.com
CAMQUIT
Free local service offering friendly counselling and advice about quitting smoking
The Mill House, Brookfields Hospital, 351 Mill Road, Cambridge, CB1 3DF
Tel: 01223 72 30 22
Website: http://www.camquit.nhs.uk/
Pharmacy Needle Exchange Scheme
Telephone the contact number for up to date information on which pharmacy is participating in the Needle Exchange Scheme.
Contact: 01223 477 756
Online search: http://www.nhs.uk/England/Pharmacies/ServicesSearch.aspx
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Baha'i Community of Cambridgeshire
27 Rutland Gate
London, SW7 1PD; Tel:020 7584 2566; Fax:020 7584 9402; Email: nsa@bahai.org.uk
www.bahai.org.uk/
Black Women Support Group
St Luke’s Barn, Frenchs Road, Cambridge CB54 3JZ; Tel: 01223 508 216; E-mail: womenblack@hotmail.com
Websites: www.cambridge.webspace.fish.co.uk/blackwomen
http://cambonli01.uuhost.uk.uu.net/forum/blackwomen/blahome2.htm
Cambridge African Association
The Chairperson, Cambridge African Association , 75 Oatlands Avenue, Bar Hill, Cambridge, CB3 8EQ; Tel: 01954 204370
http://cambonli01.uuhost.uk.uu.net/African/caado.htm
Cambridge Caribbean Association
Age Concern Cherry Trees Centre, St Matthews Street, Cambridge
Chairperson’s phone number: Clifford Bell, 01954 203117, cliffbell2001@yahoo.co.uk
http://cambonli01.uuhost.uk.uu.net/forum/caribbean/crbhome2.htm
Cambridge Ethnic Community Forum
62-64 Victoria Road, Cambridge CB4 3DU; Tel and Fax: 01223 315 877; Co-ordinator tel: 01223 315 209; E-mail: info@cecf.co.uk
Website: www.cecf.co.uk/
Cambridge Racist Incidents Support Project (CRISP)
CECF, 99 Victoria Road, Cambridge, CB4 3BS; Tel: 01223 462 615; Fax: 01223 315 877; Email: Crisp61@hotmail.com
http://cambonli01.uuhost.uk.uu.net/forum/crisp/crisp.htm
Cambridge Open Out Scheme
For hate crimes
webpage
CINTRA
Cambridgeshire Interpreting and Translation Agency offers a complete interpreting and translation service for users and providers of public and voluntary services in Cambrideshire.
CINTRA, 351-353 Newmarket Road, Cambridge CB5 8JG
Tel: 01223 346 870; Fax: 01223 309 923 www.cintra.org.uk/
Diversity Link
A dedicated news portal for diversity news, forums and links
www.diversitylink.co.uk
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Arthur Rank House (ARH): Palliative Care Unit
Palliative Care Manager, The Palliative Care Unit,
The Bernard Reiss Centre, Arthur Rank House, Brookfields Hospital, 351 Mill Road, Cambridge
CB1 3DF; Tel: 01223 723 110 or 01223 245 151
Fax: 01223 723 111
Website: www.arthurrankhouse.nhs.uk
24-hour specialist palliative care advice Tel: 01223 723 110
East Anglia's Children's Hospices
EACH, Milton H.Q, Church Lane, Milton, Cambridge
CB4 6AB; Tel: 01223 860 306
www.each.org.uk/home/home.htm
Home Hospice Support
Swaffham, Litcham and surrounding villages
The Co-ordinator, Home Hospice Support, 25 Market Place, Swaffham PE37 7LA; Tel/Fax: 01760 722 937
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Cambridge City Council Housing Advice Service
Advice on getting private-sector housing, and help for existing tenants with any problems they might have.
At The Information Centre at Addenbrooke's on Tuesdays: 1000–1200.
Community Services Department, Housing Aid, Housing Services Section, Cambridge City Council, Hobson House, 44 St Andrews Street, Cambridge CB2 3AS;
Tel: 01223 457 934, or 457 935 or or 457 936
Sanctuary Housing Association
Provides accommodation on the Addenbrooke's site.
Cambridge University Hospitals NHS Foundation Trust, Addenbrooke’s Hospital, Hills Road, Cambridge, Cambridgeshire CB2 2QQ
and: Sanctuary Housing Association, Grantchester House, Adrian Way, Long Road, Cambridge, CB2 2SQ; Tel: 01223 726060
Main switchboard: 01223 245 151
Website: Accomodation
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Safe Medicine Cabinet
SafeMedicineCabinet offers a unique reference point on learning about the medicines in your cupboard.
It's always a good idea to be prepared for minor illness by having the right things in your medicine cabinet. This site examines their safety and effectiveness.
www.safemedicinecabinet.co.uk
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African-Caribbean Mental Health Association (ACMHA)
Suite 37, 49 Effra Road, London SW2 1BZ; Tel: 020 7737 3603
Cambsmentalhealth.info
A gateway to information about mental health and services available in Cambridgeshire and Peterborough.
Mental Health Information Officer, Kingfisher House, Hinchingbrooke Business Park, Huntingdon PE29 6FH; Tel: 01480 398 544
Email: matthew.mitchell@cambsmh.nhs.uk
Website: www.cambsmentalhealthinfo.nhs.uk
CAM-MIND (Cambridgeshire Mental Welfare Association Ltd)
The national mental health charity has a local office in Cambridge: CAM-MIND. It runs clubs, drop-ins and a befriending scheme.
Contact: Cambridgeshire MWA Ltd, Barrere House, 100 Chesterton Road, Cambridge CB4 1ER;
Tel: 01223 311 320
Website: www.mind.org.uk
The Cambridge Clubhouse
The Clubhouse's aim is to develop the ‘well’ side of a person, rather than focusing on their illness.
47 Norfolk Street, Cambridge CB1 2LD; Tel: 01223 359 561; Fax: 01223 462 699; Email: cam.clubhouse@btconnect.com
Website: www.colc.co.uk/cambridge/clubhouse
Cambridge Manic Depression Fellowship Self-Help Group
Gives support to people with manic depression.
6 Beechwood Avenue, Melbourn, Cambs, SG8 6BH; Telephone Phil
Tel:0845 458 1295 or 01763 260315, evenings and weekends; E-mail:mdf@mdfcambridge.org.uk
Website: www.mdfcambridge.org.uk
National website: www.mdf.org.uk
Connects (This site is owned and run by the Mental Health Foundation and the Foundation for People with Learning Disabilities)
A forum and gateway for the sharing of information by people whose lives are affected by mental health problems and/or learning disabilities (including people with mental health problems or learning disabilities, their parents, friends, carers, educators and therapists, as well as researchers, legislators and volunteers).
UK Office, Sea Containers House, 20 Upper Ground, London SE1 9QB; Tel:020 7803 1100;
Fax: 020 803 1111; Email: mhf@mhf.org.uk
Website: www.connects.org.uk
Lifeline
Confidential listening support available to anyone who chooses to call (particularly those with mental health problems). A Lifecraft project.
The Bath House, Gwydir Street, Cambridge CB1 2LW; Tel: 01223 566 957; Fax: 01223 505932
Freephone Helpline: 0808 808 2121
Email: info@lifecraft.org.uk
Website: www.lifecraft.org.uk
Mental Health Support Group at Cambridge University
Support group for students and staff of Cambridge higher education institutions who have recovered from diagnosed mental illness.
Contact: List Manager: Mental Health Support Group at Cambridge University
Email: soc-mhsg@lists.cam.ac.uk
Website www.srcf.ucam.org/mhsg
Rethink (formerly National Schizophrenia Fellowship)
Website: www.rethink.org/
Quest Employment Team
see disability
SANELINE
Run by the national organisation SANE,
Trained volunteers will provide emotional support and information on mental health issues from 1400–2400 every day;
1st Floor Cityside House, 40 Adler Street, London E1 1EE
Email: london@sane.org.uk; SANELINE: 0845 767 8000; Tel: 020 7375 1002; Fax: 020 7375 2162
National website: www.sane.org.uk
Working Together Initiative
Addenbrooke's co-ordinates this Initiative, which brings together people interested in mental health from statutory and voluntary sectors for regular information-exchange lunches and seminars.
Website: www.cambsmentalhealthinfo.nhs.uk/
services/sthcambs/working_together_initiative.html
Contact: Larry Nicholas, on 01223 218 504
See also Discharge from hospital
Age Concern
Age Concern England, Astral House, 1268 London Road,
London SW16 4ER; Helpline: 0800 00 99 66
Website: www.ace.org.uk/
Alzheimer’s Disease Society
Amongst their various services, ADS provides support for families and practical help and information including training for carers.
Alzheimer’s Society, Gordon House, 10 Greencoat Place, London SW1P 1PH; Tel: 020 7306 0606; Helpline: 0845 300 0336; Fax: 020 7306 0808 ; E-mail: enquiries@alzheimers.org.uk
Website: www.alzheimers.org.uk
Cambridge Older Peoples' Enterprise (COPE)
The Cambridge Older People's Enterprise is an independent voluntary organisation with elected officers, and start-up funding from Cambridge City Council.
COPE holds Forums to help older people contribute to their future by making representations to statutory and other bodies, by providing information services and fostering a sense of community.
Rhona Boorman, 40 Stretten Ave, Cambridge CB4 3EP; Tel: 01223 364 303
Website: www.cambridgecope50.org
Email: cambridgecope@hotmail.co.uk
Carecall Alarms
The CareCall Service provides a community alarm to vulnerable people at home. They install a telephone-based alarm with which the customer can call for help, through a control centre, at any time of the day or night.
Contact: CareCall Office, 159a Lichfield Road, Cambridge, CB1 3SJ
Tel: 01223 247 956; Fax: 01223 412 729; Minicom: 01223 457 050;
E-mail: carecall.alarms@cambridge.gov.uk
Help the Aged
Amongst all their services, Help the Aged produces a range of free advice leaflets for senior citizens on a wide range of subjects.
Contact: 207-221 Pentonville Road, London, N1 9UZ; Tel: 020 7278 1114; Fax: 020 7278 1116; Website: www.helptheaged.org.uk
E-mail: info@helptheaged.org.uk
Moving Into a Care Home
Contact:
The Department of Health, Richmond House, 79 Whitehall, London, SW1A 2NL; Tel: 020 7210 4850; Minicom number: 020 7210 5025; Website: www.dh.gov.uk
Or the National Care Association: www.ncha.gb.com
Email: dhmail@dh.gsi.gov.uk
NHFA Care Advice Line
NHFA provides a free advisory service encompassing all the complex financial and legal issues older people or their families should consider when paying for care
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