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Have Your Say

There are many ways you can let us know what you think
of Addenbrooke's and our services:

• Complete the Have Your Say form
  
  

• with our clinical or support staff, as you meet them
  
  

• with our clinical or support staff by appointment or by post
  
  

• with our Patient Advice and Liaison Service (PALS) advisors
  
  

• if you are a member of our NHS Foundation Trust, via a Governor.

Thanks and suggestions can be sent by e-mail to PALS or post. Because we receive many of these, we might not be able to acknowledge them all personally. Be assured that we value all your comments and suggestions and use them to help us review and plan services.

Many clinics and departments have patient user groups and organise regular patient surveys. Ask clinic staff for details.

Please discuss concerns and complaints with the relevant staff, or with PALS staff. If necessary, they can guide you through our formal complaints process.