|
Breaking Bad News & Handling Difficult
Questions
A Full Day Course
Aims:
-
To explore aspects of giving and receiving bad
news.
-
To consider ways of authentic communication with
individuals
-
To understand the impact of breaking bad news and
identify possible coping strategies
-
To give and receive bad news and to equip people
to handle difficult questions
Topics covered:
-
What is bad news?
-
Can it be broken well.
-
Reactions to the news
-
Barriers to effective communication
-
Dealing with collusion and denial
-
Handling difficult questions like:
-
“I am going to get better aren’t
I?”
-
“Am I dying?”
-
“I think there is something terribly
wrong, but no one is saying anything.”
Target:
This is a one day course that would be suitable for
anyone within the healthcare setting who may encounter
people who have had bad news given to them and those
who have to give bad news, or those handling difficult
questions from patients and relatives.
|
For further information contact The Chaplaincy, Box 105, Addenbrooke’s Hospital, Cambridge University Hospitals NHS Foundation Trust, Hills Road, Cambridge CB2 2QQ; Tel: 01223 217 769; E-mail: chaplaincy@addenbrookes.nhs.uk
|
