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Contact: Box 254, Addenbrooke's
Contacting patients via Patientline (the bedside phone system)
Tel: 070 411 70123 + their extension.
Patientline at Addenbrooke's
Patientline was installed at Addenbrooke's in 1998, specifically
to provide bedside TV, radio and telephone systems for use by
patients. This unique service is provided at no cost to the
National Health Service (NHS). The system offers patients
the opportunity to watch what they want, when they want, from
a variety of digital TV channels supplied by ONdigital.
A Patientline unit next to a bed in Children's
Services
How to telephone a patient on Patientline
Patientline allows patients to make and receive direct-dialled
telephone calls at their bedside. To call a patient in the hospital;
dial 070 411 70123, followed by the patient's extension number.
Calls to this number cost 50p/minute.
Cards for Patientline can be bought from machines
located throughout the Hospital
Patientline in the UK
The Patientline system has in excess of one-million users nationwide
each year. Patientline is also endorsed by the Patients'
Association, recognising the benefits that communication and
entertainment bring to patients. Patientline was awarded Millennium
Product status by the Design Council of Great Britain in 1999,
a recognition of innovation and quality.
We have recently started introducing new services, including
bedside games and pay-per-view movies (both already running) and
there are many more to come. Integrated customer-satisfaction
surveys and talking books are also on the way very soon.
Find out more at the Patientline website at www.patientline.co.uk
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