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Contact: Unit 100 Rustat House, Clifton Road, Cambridge, CB1 7EG
The Social Services Department at Addenbrooke's, which is located out of the main hospital, consists of two teams:
Children's Health Social Work Team Tel:
01223 714 444
The Children's Health Social Work Team provides a social work
service to children and families who are currently users of the
Paediatric and Maternity
units of the Hospital, and also to children attending the Accident
& Emergency Department. General social work input for families
whose home address is outside Cambridgeshire will come from their
local area team. We will liaise with their area team and might
be able to provide limited support to inpatients. The Team includes
Sargent Social Workers, who work exclusively with children
with cancer and their families from all across the Eastern region.
The Team carries out assessments of need, including of children
in need of protection and, based on these assessments, develops
plans of work in partnership with families and other agencies
involved. The Team can offer advice on other services available
within the area, and will on occasion redirect enquiries to a
more appropriate source of help. The Hospital-based team works
closely with area teams. Where longer-term work is required, cases
will be transferred to the appropriate area team.
Adult's Health Social Work Team Tel:
01223 714 400
The role of the Adult's Health Social Work Team at Addenbrooke's
is to help patients resettle back into the community with an agreed
and appropriate level of care (after they are discharged from
hospital). Some patients will require further care and support
when they return to home from hospital. The Adult's Health Social
Work Team at Addenbrooke's is responsible for agreeing these appropriate
levels of care. The social worker will meet with inpatients and
work closely with the ward and other appropriate agencies to set
up care to meet their needs, for example home-based care.
In general, benefit queries should be raised either with
the Department of Social Security (DSS) or with an advice
agency, such as those who visit the Information
Centre, which is next to main reception. Housing matters should
be addressed to the appropriate Housing Department.
Relevant links on other websites:
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