Contact:

C8: Box 12; Tel: 01223 217 279 (or hospital extension 3279)
D8: Box 12; Tel: 01223 216 562 (or hospital extension 2562)

Level 8 has two wards for adult patients who have had trauma (eg accidents) or who are are having elective (planned) orthopaedic surgery. There are 76 inpatient beds: 39 on Ward D8 and 37 on Ward C8. You might be moved from one part of a ward to another depending on your needs and those of other patients.

Cut flowers and plants in water are not allowed on the wards in Level 8
This is to help prevent infection. Plants and dried flower arrangements in oasis are fine. If in doubt, please ask ward staff.

Visiting times on Wards C8 and D8

  • Please call numbers above for visiting times

Patients can tire if they have too many visitors - therefore we allow up to three visitors only at any time per patient. If the patient is not well enough, the nurse in charge might ask visitors to restrict the length of their visit.

Your nursing staff

We operate colour-coded 'team nursing': C8: red, white and green; D8: blue, yellow and orange. This is a simple staff process whereby a team of nurses is made responsible for the care of a group of patients. We believe this process enhances the quality of care that we can provide for our patients. You can find the names of the nurses who are looking after you on the whiteboard in your bay or side room. This information will be updated regularly.

Your medical staff

You will be seen by a doctor from the medical team on most days. If you have any questions about your medical care, please ask the house officers, who are available daily between 0900–1700 hrs. If you or your family wish to speak to a member of the medical team outside these hours, please speak to one of your nurses, who will try to arrange this for you (the doctors may be operating in theatre).

Facilities

There is a day room on the Ward with a TV and a small lending library, which you are welcome to use during your stay. A WRVS trolley visits the wards (further details). Addenbrooke's has a chaplaincy service (further details).

Personal belongings

We only have a limited amount of storage space, so please try not to bring too many things with you. It is not advisable to bring valuables or large sums of money into hospital (see notes on valuables).

Clothing

Please have some day-time clothes for when you are well enough to wear them.

Meals and drinks

Meals are ordered a day in advance on the menu cards that are provided. The ward assistant will provide hot drinks at meal times (0800, 1200 and 1800 hrs) and also mid-morning and mid-afternoon.

Special diets

If you are on a special diet or therapeutic diet, the ward staff will contact our hospital dietician to arrange this for you. The dietician will also be available Monday–Friday to provide specialist information regarding your diet.

Safety

The Hospital has a no smoking policy, which includes the wards (further information). Please switch off any mobile phones within the Hospital (further information). Each bed has a buzzer panel for calling a nurse, and there are call-bells in each of the bathrooms and toilets, which are identified by their red cords. The fire exits are labelled at the end of each ward.

Discharge from the Ward

  • Medications: If you require medications to take home with you, these will be given to you by the ward staff before you leave. Please don't leave without them. It can take a few hours for the Hospital Pharmacy to prepare your medications, so bear this in mind when you arrange a time to leave.

  • Outpatient appointments: You will be told if an appointment has already been made for you or whether it will follow on in the post.

  • Transport: Please try to arrange your own transport home from the Hospital. Hospital transport is only available for patients who can not as a result of their clinical condition use other forms of transport (further details). Please ask the nurses if you will need a medical certificate for periods of more than four days

Suggestions, comments or complaints

We aim to make your stay with us as pleasant and comfortable as possible, and strive to provide the highest quality of care. If you or your family have any suggestions or comments, please discuss them with the ward manager or nurse in charge, or you can discuss them (or any complaints) with the Patient Advice and Liaison Service.

Last updated: 7 February, 2008