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Ward
Routine (PDF)
Contact: Box 19; Tel: 01223 216 691; Portable phone: 01223 245
627
Philosophy
Welcome to the Ward, from its staff. We hope to make your stay
as pleasant and comfortable as possible. We actively encourage
all patients to change into day-time clothes, and to be directly
involved in their own care.
Visiting times
The Ward has an open visiting policy - friends and relatives
may visit at any time except between 1230–1430, which is
the rest period for patients. Children are welcome as long as
they are not ill and do not become noisy.
Team nursing
Nursing staff are organised into two teams (red and blue). When
you arrive you will be allocated to either of these teams, identified
by the colour of the folder at the end of your bed area. The named
nurse responsible for your care will be identified on your locker
board. The nurses looking after you on each shift will introduce
themselves at the start of their duty, and will discuss the care
that you will be receiving. They will also write their names on
your locker board.
Medicines
Staff will bring medications around before meals and at 2200.
Please do not hesitate to ask if you require any medications between
these times. Please ask us for any information about medications
- we have some information sheets on the most commonly prescribed
ones.
Personal belongings
We only have a limited amount of storage space, so please try
not to bring too many things with you. It is not advisable to
bring valuables or large sums of money into hospital (see notes
on valuables).
Clothing
When you are not undergoing special tests etc, please feel free
to wear day-time clothes.
Meals and drinks
Meals are ordered a day in advance on the menu cards that are
provided. The ward assistant will provide hot drinks at meal times
(0800, 1200 and 1800) and also mid-morning, mid-afternoon and
at approx. 2000.
Special diets
If you are on a special diet or therapeutic diet, the ward staff
will contact our hospital dietician to arrange this for you. The
dietician will also be available Monday–Friday to provide
specialist information regarding your diet.
Safety
The Hospital has a no smoking policy, which includes the wards
(further information).
Please switch off any mobile phones within the Hospital (further
information). Each bed has a buzzer panel for calling a nurse,
and there are call-bells in each of the bathrooms and toilets,
which are identified by their red cords. The fire exits are labelled
at the end of each ward.
Discharge from the Ward
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Medications: If you require medications to take home
with you, these will be given to you by the ward staff before
you leave. Please don't leave without them. It can take a few
hours for the Hospital Pharmacy to prepare your medications,
so bear this in mind when you arrange a time to leave.
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Outpatient appointments: You will be told if an appointment
has already been made for you or whether it will follow on in
the post.
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Transport: Please try to arrange your own transport
home from the Hospital. Hospital transport is only available
for patients who can not as a result of their clinical condition
use other forms of transport (further
details). Please ask the nurses if you will need a medical
certificate for periods of more than four days
Suggestions, comments or complaints
We aim to make your stay with us as pleasant and comfortable
as possible, and strive to provide the highest quality of care.
If you or your family have any suggestions or comments, please
discuss them with the ward manager or nurse in charge, or you
can discuss them (or any complaints) with the Patient
Advice and Liaison Service.
Trust fund for Ward D5
The equipment we use on this Ward is very expensive. For this
reason, a trust fund has been established to raise funds for such
equipment. Any contributions, however small, are gratefully received.
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