Contact: Box 22, Tel: 01223 216 476, 217 303 or hospital extension 3303

Visiting hours

  • Please call the ward for visiting times.

Patients can tire if they have too many visitors. If the patient is not well enough, the nurse in charge might ask visitors to restrict the length of their visit. In the interest of patients, please restrict the number of visitors to three or fewer. It is not always advisable to bring young children to the Ward, so please check with the Ward staff beforehand.

Personal belongings

We only have a limited amount of storage space, so please try not to bring too many things with you. It is not advisable to bring valuables or large sums of money into hospital (see notes on valuables).

Meals and drinks

The ward assistant will provide hot drinks at meal times (0800, 1200 and 1800) and also mid-morning, mid-afternoon and at approx. 2000.

Special diets

If you are on a special diet or therapeutic diet, the ward staff will contact our hospital dietician to arrange this for you. The dietician will also be available Monday–Friday to provide specialist information regarding your diet.

Safety

The Hospital has a no smoking policy, which includes the wards (further information). Please switch off any mobile phones within the Hospital (further information). Each bed has a buzzer panel for calling a nurse, and there are call-bells in each of the bathrooms and toilets, which are identified by their red cords. The fire exits are labelled at the end of each ward.

Discharge from the Ward

  • Medications: If you require medications to take home with you, these will be given to you by the ward staff before you leave. Please don't leave without them. It can take a few hours for the Hospital Pharmacy to prepare your medications, so bear this in mind when you arrange a time to leave.

  • Outpatient appointments: You will be told if an appointment has already been made for you or whether it will follow on in the post.

  • Transport: Please try to arrange your own transport home from the Hospital. Hospital transport is only available for patients who can not as a result of their clinical condition use other forms of transport (further details). Please ask the nurses if you will need a medical certificate for periods of more than four days

Suggestions, comments or complaints

We aim to make your stay with us as pleasant and comfortable as possible, and strive to provide the highest quality of care. If you or your family have any suggestions or comments, please discuss them with the ward manager or nurse in charge, or you can discuss them (or any complaints) with the Patient Advice and Liaison Service.

Last updated: 11 July 2005